Alexander Jones International adopts an “anytime, anywhere” customer, contractor and candidate support approach. Our working model by its basic definition means that our support literally follows the sun — it’s a type of global workflow in which issues can be handled by teams based in our static and virtual offices that are structured to operate in different time zones to increase responsiveness to requests and reduce delays as a result of the restriction of office closing hours.

As a result we are able to provide a combined 18 hours a day, 7 days a week of coverage which enables us to:

Accept and action requests from our customers during the closing hours of almost every other competitor in our market. This may be local or international that often results in quick, accurate and cost effective solutions being provided before other agencies re-open for business.

Be on-hand to provide a personal service to our contractors. A busy project site doesn’t always allow a contractor with a query or a task the opportunity to answer or deal with it. Our “anytime, anywhere” approach means that as a contractor, your voice will always be heard!